Returns & Exchanges

At Molinard Parfums, your satisfaction with our artisanal fragrances is our priority. If you are not completely enchanted by your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team via the online portal with your order number and reason for return to receive your Return Authorization.

• 2.
  Secure Packaging

  Carefully place the original, unopened perfume bottle in its signature packaging and secure it within a sturdy shipping box to prevent transit damage.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.

• 4.
  Quality Review & Refund

  Once our laboratory verifies the item's condition, we will process your refund to the original payment method within 5 to 7 business days.